Departure by Van or Bus from Ottawa City to Ottawa Airport YOW

Thank you for your reservation.

## AT AIRPORT ##

Your chauffeur will be waiting for you in the arrival lounge after you pick up your luggage (in the case you travel with checked-in suitcase). The chauffeur will be holding up a sign showing the name of the lead passenger that shows on the reservation.

The chauffeur will wait 60 MINUTES after landing time, meaning that he/she will wait until all the luggage is off the luggage belt.

Please contact us to +1 3125440151 immediately in the case of:
- Don´t find your chauffeur
- Lost luggage
- Problems at customs

If you don't show up after the flight has been cleared, and you DID NOT notify us, we will release the chauffeur and the service will be fully charged.

## FLIGHT CHANGE - FLIGHT CANCELLED ##

We will only reschedule your service free of charge in the case you have missed your connecting flight, and this must be proof by the airline, but only if you notify us on time. We always monitor all the incoming flights, so we are updated with any delays or early arrivals. In the case of a canceled flight, your service will be automatically canceled, free of charge.

RhomTrip Tel: +1 3125440151

The duration of the Transfer service are approximate and will vary depending on traffic, road and weather conditions.

Each traveler is allowed to carry 1 checked In suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs, polo mallets or bikes) may have certain restrictions, please contact us prior to travel to confirm if your excess luggage is acceptable.

You can always reach us 24/7

Thank you for choosing RhomTrip!